Frequently Asked Questions

SakinaAI is a clinical AI platform being developed to support mental health professionals across the Arab world. The platform is designed to assist with areas such as clinical documentation, structured assessments, progress tracking, and continuity of care. SakinaAI also includes a patient companion designed to support appropriate engagement between sessions while keeping qualified mental health professionals at the centre of care.

Cultural awareness is embedded at the core of SakinaAI — not added as a layer on top. Our AI is developed in collaboration with cultural advisors and mental health professionals to ensure that every response, assessment, and recommendation aligns with the values and identity of the Arab world. This includes drawing from local wisdom, traditions, and culturally grounded psychology alongside evidence-based clinical approaches.

Many mainstream digital mental health platforms were originally developed for Western markets. Translation alone does not necessarily address differences in language, family relationships, social expectations, stigma, faith, help-seeking behaviour, and the ways emotional distress may be expressed. SakinaAI is therefore being developed from the ground up with Arabic language, regional clinical needs, and Arab cultural context considered from the beginning.

Privacy and responsible data handling are core considerations in the development of SakinaAI. The platform is being designed with appropriate safeguards for sensitive mental health information, including secure access controls and data protection measures. More detailed information about data storage, retention, access, consent, and use of information will be provided through SakinaAI's Privacy Policy and security documentation as the platform progresses toward deployment.

SakinaAI is based in Qatar and incubated at the Qatar Science and Technology Park (QSTP), with backing from the Qatar Research, Development and Innovation Council (QRDI). Our team works alongside academic advisors, mental health professionals, and clinical experts to ensure the platform meets the highest standards of both cultural alignment and clinical accuracy. We are a mission-driven team deeply committed to making mental health support accessible to every Arab and Muslim person who needs it.

We are actively seeking strategic partnerships with healthcare providers, universities, and organizations that share our mission — as well as investment from forward-thinking individuals and institutions who see the enormous opportunity in mental health technology for the MENA region. If you are interested, please email us directly at info@sakina-ai.com

The Patient Companion is designed to support continuity between appointments. Depending on the clinician's care plan, it may support activities such as check-ins, questionnaires, educational resources, and agreed between-session activities. It is not intended to replace therapy or provide autonomous diagnosis or treatment.